FAq

FREQUENTLY
ASKED QUESTIONS

Find answers to your most asked questions.

General

Q.
About Crext Investments?
A.

Crext Investments is a capital investment and management organization with extensive experience. Our firm is committed to identifying market opportunities utilizing advanced quantitative tools and applying them within a disciplined framework that results in efficient exposures for our clients. We are devoted to providing users with the advantages of a major asset and investment management organization, as well as the freedom and customization of a versatile management platform.

Q.
How can I become an investor with Crext Investments?
A.

To become an investor, you must first go through a short registration process. We strongly advise you to read the Terms of Service before registering. You will automatically accept all provisions of this document after completing the sign-up process.

Q.
Why should I choose Crext Investments over the competition?
A.

The key benefit of our platform is its profitability, convenience of use for investors, and low risk. Because of our specialists' knowledge and the created investing strategies, we can guarantee a considerable gain in your capital in a short period of time.

Q.
What is the goal of Crext Investments?
A.

We are rapidly expanding into a fund management firm with the purpose of supporting our investors in attaining their desired returns while exposing them to the least amount of risk and providing complete transparency. Our team of professionals builds a one-of-a-kind investment portfolio made of numerous investment pools by combining fundamental, technical, and sophisticated market analysis.

Account

Q.
How can I start a new account?
A.

Crext Investments signup is simple and quick. To begin, simply fill out a simple form with some basic information and agree to our terms and conditions. The email address you provided on the registration form will then be used to send you a verification email. By clicking on the link provided in the email, you can log in with your email address and password.

Following that, you will be needed to provide Know Your Customer (KYC) documentation proving your identity and place of residence in accordance with the criteria of our EU operational authorization. Compliance with these regulatory standards protects the integrity of your account and helps to avoid money laundering and fraud.

Q.
Is there a fee to open an account?
A.

It is totally free to open an account with us.

Q.
Why am I required to complete KYC?
A.

The Know Your Customer (KYC) procedure involves verifying the account holder's identity and is intended to provide an additional layer of protection for all Crext Investments users by preventing fraud and money laundering. We are committed to ensuring the platform's integrity, security, and legitimacy, and the KYC procedure allows us to screen out bad actors while protecting your personal information, assets & portfolio.

Q.
Can I open multiple accounts?
A.

One account per user is permitted with Crext Investments. Every sign-up is examined by our technical control service, and if several accounts are discovered to contain the same user data, all of these accounts are blocked. These accounts' funds are also being frozen. If this use case applies to you, get in touch with support for a solution.

Q.
I received an email asking for my Crext Investments account information?
A.

Respond with caution to such an email! You should never send out your personal or account information to third parties or Crext Investments workers. Remember that phishing emails may look to be from Crext Investments. We will never ask you for your password. "support@crextinvestment.com" is Crext Investments's email address.

Deposits

Q.
What methods of payments are supported?
A.

You can deposit using cryptocurrencies: USD Account, Bitcoin, USD Tether (TRC),

Q.
How long does it take Crext Investments to confirm deposits?
A.

Depending on the cryptocurrency used, funds are credited promptly when received, but may be delayed due to network congestion. Deposits made with USD Tether are promptly confirmed. If you made a deposit but the money do not appear in your account, please contact support@crextinvestment.com.

Q.
Is there a set exchange rate?
A.

Because of the volatility of cryptocurrency prices, Crext Investments uses USD in crypto equivalents. Cryptocurrency equivalents in USD are used for real-time deposits and withdrawals. $1 USD in BTC/ETH/USDT/BNB is the same as $1 USD in USD.

Q.
Is there a limit to how much I can deposit?
A.

The minimum deposit amount is $1,000.00. There is no maximum limit. We accept a wide variety of deposits methods.

Withdrawals

Q.
How do I make a withdrawal request from my account?
A.

You can withdraw cryptocurrency: USD Account, Bitcoin, USD Tether (TRC),

Q.
Is there a limit to how much I can withdraw from my account?
A.

You can withdraw up to $100.00 from your account if it is not currently being utilized to secure open investments. We will, however, be unable to process the request if the desired amount is less than the processing charge.

Q.
How frequently can I make withdrawal requests?
A.

There are no daily withdrawal restrictions. Withdrawals are possible at any time.

Q.
Is there a fee for requesting a withdrawal?
A.

We do not charge withdrawal fees.

Investments

Q.
Are investment returns guaranteed?
A.

We go above and beyond to ensure that all of our clients, regardless of the investment plan they choose, receive a constant profit return.

Q.
When are profits paid?
A.

All investment gains are paid out at the end of the investment period and credited to your account balance.

Q.
Can I make more than one investment?
A.

Yes. There are no limits to the amount of active investments that each account can operate.

Q.
Can I reinvest my earnings?
A.

Yes, you can always invest with money in your account balance.

Q.
Can I invest in the same plan at the same time?
A.

Yes. There are no restrictions on the number of active investments on a single or multiple plans.

Others

Q.
Is there an affiliate or referral program?
A.

Yes, Crext Investments has a referral program for all investing plans. Investors can earn up to a 5% referral bonus on referral investments.

Q.
Can I earn a bonus if I am not an active investor?
A.

Yes. Our referral program is an additional way to earn money with Crext Investments.

Q.
What are the hours of operation for contacting support services?
A.

You can always reach us by email; we are open 24 hours a day, 7 days a week. Support will be available 24 hours a day, 7 days a week if you prefer to contact us via online chat.